The Oriental Residency

The Staff. So lovely ALL smiling and SO helpful. Very clean and really nice smell (a special fragrance in my room. Arun and all Kitchen staff very attentive. Food in restaurant delicious. Supria at desk is lovely and Ravi very helpful with my future plans for booking here next time. I’ve 2 other places in Mumbai - this place by far surpasses them all!!

breakfast was good. the hotel was generous in food and attention to the tinniest needs of the guests. The manager Mr. Sanjay follow up was awesome. they organized very cost effective trips for the guest that we enjoyed very much. Chef Raj Chef Khan, Aaron the restaurant manager, Suneil, Manoore and Deep at the reception provided very efficient and professional service and were so attentive to the comfort of the guests. the location of the hotel is excellent, close to all amenities. It's the best hotel in the area.

The staff were extremely helpful and friendly Deepak the Manager was very good at assisting us with daily knowledge and arranging transport his complication skills were great The food was great and could not fault the staff The actual Manager even arranged a complimentary taxi to drive us to our new hotel I would definately recommend this hotel although your Site told us we had a booking for a two room apartment which they do not have they went out of their way to make our stay very very enjoyable 😊

Staff were friendly & helpful. Delicious meals made with fresh ingredients prepared by the Talented Chef Raj & local private Sunday tours for our Dentzz Mumbai patients kindly Approved by GM Sanjay. Oriental Residency & Dentzz became our home away from home in Mumbai. Luckily, Steve Lew our guest Ambassador from WA organised specially designed nutritious meals prepared by Chef Raj for Dentzz patients. Travelling can be daunting and we are grateful to GM Sanjay & Staff for welcoming us.

I went for work and wasn't expecting much more than a safe stay. The room was basic, medium-sized, and i was thankful for the glass window that overlooked busy city life. However, I observed that they tried their best to keep the premises clean and tidy. Also the breakfast was a good spread. The restaurant/room service was expensive, busy, the food was good but I am not convinced of their quality. I plan to rebook if I am in that part of the city mostly for the intelligent and hard-working front desk staff, Christina, who seemed to have everything under control (supervised the rooms etc) and worked very smart.